Where to get help over the Christmas period

Christmas closing: our phone lines are closed from 4.30pm on Wednesday 21 December until 9.30am on Tuesday 3 January.

If you need urgent help when we are closed:

• Adults should contact City of York Council Customer Access and Assessment Team on 01904 555 111 or email adult.socialsupport@york.gov.uk
• Children and young people should contact City of York Council Multi Agency Safeguarding Hub on 01904 551 900 or mash@york.gov.uk
• If these teams are unavailable contact City of York Council Emergency Duty Team on 01609 780 780.